Shipping policy

Shipping Policy

At Cradleve, we aim to deliver your products quickly and safely. Please review our shipping policy for details on how we process and ship your orders.

1. Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays).

You will receive a confirmation email/SMS once your order has been shipped.

2. Shipping Charges & Delivery Estimates

Shipping rates vary depending on the state and delivery location.

The applicable shipping charge for your order will be displayed at checkout before you make payment.

Estimated delivery time: 3–7 business days for most locations across India. Remote or difficult-to-reach areas may take longer.

3. Shipping Locations

We currently ship across India.

International shipping is not available at this time.

4. Order Tracking

Once dispatched, you will receive an email/SMS with your tracking number.

You can track your shipment using the provided link.

5. Delays & Exceptions

Delivery timelines may be affected due to factors beyond our control (courier delays, holidays, strikes, or unforeseen events).

Cradleve is not liable for such delays but will assist in resolving issues where possible.

6. Damaged or Lost Packages

If your package arrives damaged, please contact us within 24 hours of delivery with clear photos of the product and packaging.

In case of lost shipments, we will coordinate with the courier to resolve the issue and provide a replacement or refund as applicable.

7. Contact Us

For shipping-related assistance, please reach us at:
📧 Email: support@cradleve.com